We work for you and
our track record speaks for itself. Below are letters from satisfied customers
who tell our story:
To most people our residence is the single largest investment we own. When it
comes to purchasing or refinancing our largest investment we should not only
expect, but receive a certain degree of service. What I personally found with
Mike Kraus, at St. Louis Mortgage, was not only a mortgage professional who is
low pressure and knowledgeable, but readily available to deal with my questions
and concerns. I know that I would never consider another mortgage consultant, or
company, to handle my purchase or refinancing needs."
Joseph C. Genovese
Owner/President
Genovese Jewelers
Creve Coeur, Mo.
I used Jeff Gaona at St. Louis
Mortgage to buy my condo. He explained all of my options after listening
to my situation. The fact that he can use a variety of lenders made me
feel like he had my best interest at heart.
I have since refinanced with Jeff and am very impressed with his service
and knowledge of the industry.
Tony G. Arnold, LUTCF
John Hancock Financial Services
Dear St. Louis Mortgage:
I'm perfectly happy with my loan. You've been completely professional,
upfront, fair and accurate! I never expected to come out with money at
the closing, but I ended up saving $150, which I totally appreciate!
I've already referred you to a number of people, you've been great to
work with, no hassle, no waiting and you're ALWAYS prompt with your
responses. You were honest, upfront and always put the customer first.
It is really rare to find "true" customer service in this day and age,
but you certainly understand and practice that concept. It's even more
rare to find true customer service AND good value, but you certainly
understand and provide both.
Thanks a million for all your help. I'll definitely be calling you back
when I am ready to sell and buy another house.
Maybe we can meet next time, doing business over the internet is by far
the most convenient way I've ever done anything! I can hardly believe I
actually closed a home loan completely by the internet/e-mail.
Thanks again, I'm absolutely a satisfied customer, you did your job VERY
WELL!
Brenda Webb